Word: 跟进 (gēnjìn) Traditional: 跟進 跟进 dictionary entry gēnjìn to follow; to follow up Full dictionary entry for 跟进 Example sentences using 跟进 2 sentences, showing page 1 of 1. 客户的投诉你们跟进了没有？ Kèhù de tóusù nǐmen gēnjìnle méiyǒu? Have you followed up on the customer's complaint? 客户的投诉，同事已经跟进了。 Kèhù de tóusù, tóngshì yǐjīng gēnjìnle. My colleague has already followed up on the customer's complaint.